
Salesforce Admin & CRM Fundamentals
Build a foundation in CRM concepts, Salesforce objects, fields, relationships, reports, dashboards, security and declarative automation.
Beginner
Build your Salesforce skills—from CRM fundamentals and development to specialized cloud solutions and enterprise architecture. Explore practical learning pathways designed for aspiring professionals and experienced Salesforce practitioners.

Build a foundation in CRM concepts, Salesforce objects, fields, relationships, reports, dashboards, security and declarative automation.
Beginner

Explore Salesforce development fundamentals, Apex, triggers, SOQL, testing, asynchronous processing and governor limits.
Intermediate

Develop reusable Salesforce user interfaces using Lightning Web Components, JavaScript, Apex integration and component events.
Advanced

Learn about lead management, accounts, contacts, opportunities, sales processes, forecasting and sales automation.
Specialization

Explore case management, service-level agreements, Entitlements, Milestones, Omni-Channel, Knowledge and service automation.
Specialization

Understand customer and partner portals, self-service experiences, access management and portal configuration.
Specialization

Explore integration patterns, REST and SOAP APIs, Platform Events, authentication and connectivity between Salesforce and external systems.
Advanced

Understand release strategy, environment management, CI/CD pipelines, metadata deployments, release governance and deployment planning.
Advanced

Explore roles, profiles, permission sets, sharing rules, record access and enterprise Salesforce security models.
Advanced

Learn about data modeling, data migration, data quality, large data volumes and scalable data architecture.
Advanced

A planned advanced learning pathway combining Integration Architecture, Release Architecture, Security & Sharing Architecture and Data Architecture.
Expert
Detailed curriculum and program structure will be announced soon.
Connect with QriusAI to discuss your learning goals and express your interest in upcoming Salesforce programs.